*We consider identifying and satisfying customer needs and expectations as fundamental to our service

*We have a total and long term commitment to our customers

*We consider relationships with our customers to be most important

*We provide quality services at a price which gives Value For Money as our major thrust

*We provide intensive professional help through experience, knowledge, competence and skills relevant to "PRACTICAL, BUSINESSANDORGANISAT-IONAL PROBLEMS"

*We provide flexible help as required by our Customers in Process or Resource assignments and projects

* We recognise that time, cost and quality performance are the cornerstones of professional service

*Simple strategies that work, developed and implemented by motivated individuals

*People's performance is the key to long term success

*We emphasis the development of individuals in achieving success

*We promote a high degree of individual initiative and personal responsibility

*We promote the professional approach to all our decisions and actions

*We promote teamwork and open communications

*Our staff operate and act in accordance with policy and associated accountability